How can we help?

Search our docs or browse by topic below.

/

Getting Started

Quick Start Guide

Get up and running in 10 minutes

Creating Services

Set up your first pool service with pricing

Your Booking Page

Share your booking link and embed on your website

Services & Pricing

Pricing Models

Flat rate, per-sqft, and tiered pricing explained

Pricing Zones

Charge different rates by location

Discount Codes

Create promotional codes for customers

Add-ons & Upsells

Offer optional add-ons at checkout

Jobs & Quotes

Job Lifecycle

From quote to completion

Quotes & Approvals

Send quotes and get customer approval

Change Orders

Adjust job pricing after approval

Creating Jobs Manually

Add jobs for phone or in-person bookings

Payments

Stripe Setup

Connect your Stripe account to receive payments

Payment Flow

How payments work from checkout to payout

Recurring Services

Set up weekly, biweekly, or monthly billing

Processing Fees

Absorb fees or pass them to customers

Customers

Customer Portal

Let customers view orders and manage subscriptions

Customer Notifications

Email and SMS notifications for customers

Team

Team Members

Invite employees to help manage jobs

Job Assignment

Assign jobs to team members

Account & Billing

Plans & Pricing

PoolFlow subscription plans explained

Hibernation Mode

Pause your account during slow seasons

Integrations

Webhooks

Send job data to external services

Can't find what you're looking for?

Our support team is here to help.

Contact Support